Reply To Every Customer WhatsApp & Website Chat In Seconds. Even While You Sleep.
When buyers message your business on WhatsApp or your website, our polite, trained agents answer immediately. We explain product details, send catalogs, share UPI payment links, and solve customer doubts so you never lose an order.
Namaste Vikram ji! Yes, we have 4 units of the handcrafted 5-tier Brass Diya ready at our warehouse.
For Malviya Nagar, Jaipur, our BlueDart express delivery takes only 48 hours, so you will easily receive it by Thursday afternoon.
5-Tier Handcrafted Brass Diya
Weight: 1.8 kg • Free Express Shipping
Certainly Vikram ji! You can click below to pay via GPay, PhonePe, or Paytm. Once done, simply share your pincode here and our dispatch team will assign the tracking number tonight.
How Sevobia Chat Works For Your Business
No complex call-center software to learn. You continue running your shop or clinic while we manage the conversations on your behalf.
Connect WhatsApp or Website
We link to your existing WhatsApp Business number or provide a 1-minute copy-paste widget for your website. No tech engineer required.
Trained Staff Answers Respectfully
Our polite executives greet your customers in Hindi or English, follow your exact pricing and return guidelines, and handle every customer doubt.
Orders & Leads Saved Directly
Payment receipts, customer addresses, appointment slots, and special requests are forwarded directly to your personal phone or Google Sheet.
The Exact Chats We Handle All Day Long
Here is how Sevobia executives step in so your team never misses a ready-to-buy customer.
Price & Catalog Inquiries
D2C, Fashion, Jewelry & Electronics
Customers frequently ask: "Bhaiya, price kitna hai?", "Do you have size XL in blue?", or "Share catalog PDF". Our team sends product pictures, explains discounts, and guides them directly into buying.
Order Tracking & Delivery Updates
E-Commerce, Manufacturing & Retailers
Shoppers getting anxious about "Where is my parcel?" or "Courier boy did not call". We check courier tracking on Shiprocket, Delhivery, or India Post and reassure them politely so they do not cancel.
Clinic & Service Slot Bookings
Doctors, Dental Clinics, Salons & Labs
Patients and clients asking for morning or evening appointments. Our team checks your master diary, blocks the consultation time, sends Google Map directions, and confirms appointment guidelines.
Nighttime & Weekend Coverage
Real Estate, EdTech, Coaching & Trade
Indian consumers browse late at night (9:00 PM to 1:00 AM) and on Sundays. While your shop is closed or you are with family, our night shift agents reply right away and capture the lead before competitors do.
A Real Customer Chat In Action
See the exact difference between what your customer experiences on their phone and what you see as the owner.
Customer (Amit Goyal):
"Hi, is the consultation available for tomorrow 5 PM at your South Extension clinic?"
"Namaste Amit ji! Yes, Dr. Khanna has a slot available tomorrow at 5:15 PM. May I have the patient's name and age to book this for you?"
Customer (Amit Goyal):
"Patient is Sunita Goyal, age 52. Please book it."
"Confirmed Amit ji! Slot is booked for Sunita ji tomorrow at 5:15 PM. Here is the clinic address and Google Map location pin:"
Polite, fast, and 100% focused on closing the appointment without frustrating the patient.
All interactions logged with complete transparency. No micromanagement, no chaos.
Why Real Humans Beat AI Chatbots Every Single Time
Indian shoppers need warmth, reassurance, and quick flexibility. Here is why auto-reply bots fail and how Sevobia wins their trust.
| Key Feature | Generic Automated Chatbots | Sevobia Human Agents |
|---|---|---|
| Hinglish & Indian Slang Understanding | Gets confused by typos, mixed Hindi-English, or voice notes. | Understands exact intent, local slang, and Hindi terms effortlessly. |
| Closing The Sale | Repeats rigid menu buttons (Press 1, Press 2) leading to frustrated drops. | Politely offers alternatives, sends QR links, and answers payment doubts. |
| Courier & RTO Reassurance | Shares cold, robotic tracking URLs that buyers rarely open. | Calls the courier hub, gives exact arrival day, and calms down angry buyers. |
| Hiring & Managing Headaches | Software requires complex flow-building and monthly maintenance. | Zero staff turnover headaches. Sevobia manages training, shifts, and backup staff. |
Two Simple Team Setups
Choose the operational model that matches your daily message volume. Upgrade or adjust anytime as your orders increase.
Shared Chat Support Team
A certified team of agents monitors your incoming messages alongside a strictly capped pool of similar non-competing businesses. Ideal for handling steady, daily customer volume without hiring full-time staff.
- check_circle Best suited for 15 to 50 customer chats every day
- check_circle Under 60-second guaranteed response time
- check_circle Covers WhatsApp Business, website live chat, and Instagram DMs
- check_circle Standard 12-hour or 16-hour daily coverage window
- check_circle Daily compiled leads and order spreadsheet forwarded to you
Dedicated Chat Executive
One or more full-time chat executives assigned solely to your brand. They memorize your complete product catalog, handle custom negotiations, and operate directly inside your CRM and order portal.
- check_circle 100% dedicated agent working exclusively for your company
- check_circle Instant response under 30 seconds
- check_circle Deep training on complex services, high-ticket sales, and custom workflows
- check_circle Direct daily sync with your business manager via Google Meet or Slack
- check_circle Full backup agent provided automatically during leaves or holidays
Want to see how fast we reply? Test our chat team right now.
Leave your WhatsApp number and business type. A dedicated Indian account manager will connect with you in 15 minutes to run a real test chat on your own phone.
Start Free Chat Test
We will message your WhatsApp with a sample conversation setup.