Home chevron_right Services chevron_right Email Support
Real Human Writers • Zero Unanswered Inboxes • Clean English & Hindi
mail Enterprise & SMB Managed Email Operations

Zero Unread Inboxes. We Answer Every Customer & Vendor Email Promptly.

Never let important buyer inquiries, quote requests, or customer complaints sit in your inbox for days. Our attentive, professional email team handles your support mailbox, drafts polite replies, and alerts you only for critical business decisions.

translate Clean English & Hindi
timer Under 2-Hour SLA
format_image_left Spam Filtered Auto
verified Inbox Zero Daily
support@yourcompany.com (Managed Desk)
Live Desk: Active
Unresolved (0) 100% On Time
Sunil Sharma 11:14 AM
Bulk Order & Dealership Terms
Wholesale Escalated
Rajesh Electronics 10:48 AM
GST Invoice copy for Order #8491
Resolved Turnaround: 18m
Dr. Shalini Clinic 09:32 AM
Consumables Dispatch Tracking
Resolved Turnaround: 22m
verified_user 14 sales spam messages auto-quarantined
check_circle Resolved in 24 Mins Category: Wholesale Inquiry notifications_active Forwarded to Owner via WhatsApp
From: Sunil Sharma (Indore Distribution Network)

"We are looking to place an initial purchase order of 250 units for Madhya Pradesh region. Please share current dealer pricing schedule and MOQ details."

SV
Sevobia Senior Support Specialist
Sent at 11:38 AM

Dear Mr. Sharma,

Thank you for writing to us. We have received your inquiry for the 250-unit dealership allocation for Madhya Pradesh.

Attached is our standard dealer terms schedule. Our director of commercial sales has been notified directly with your contact details and will call your office before 3:00 PM today.

Warm regards,
Customer Support Desk on behalf of Management

spellcheck Grammar & Tone Verified Ticket #SV-2025-9041
Straightforward Setup

How It Works in 3 Simple Steps

No complicated IT software or server configurations. Your customer support email flows seamlessly through our trained desk.

01
forward_to_inbox

Forward Your Support Email

Simply set up automatic forwarding from support@yourcompany.com or securely connect your existing Google Workspace, Zoho Mail, or Microsoft Outlook account in less than 2 minutes.

check Works with any Indian business domain
02
edit_note

We Categorize & Reply with Care

Trained email specialists draft clear, polite, and grammatically flawless answers based on your verified company FAQ manual, pricing sheets, and warranty return guidelines.

check Supervisor reviews on each reply
03
chat

Only Urgent Matters Reach You

Routine inquiries, dispatch tracking, and invoice copies are resolved immediately. High-value purchase orders, enterprise tenders, and escalations are alerted directly to your phone.

check Instant WhatsApp escalation alerts
Everyday Business Inboxes

Real Inboxes We Manage Everyday Across India

See how our specialized writers protect your brand reputation, close buyer deals faster, and eliminate inbox chaos.

E-Commerce & Direct Consumer Brands inventory_2

Customer Complaints & Replacement Requests

Damaged transit packages, size exchange questions, and refund updates handled with empathy and quick resolution, safeguarding your Amazon, Flipkart, and Google reviews.

Example Reply Sent on Your Behalf:

"Dear Priya, We sincerely apologize for the broken seal on your package. We have arranged a free replacement courier pickup today via Delhivery. Here is your return reference number..."

Manufacturers, Exporters & Traders precision_manufacturing

B2B Quotes & Vendor RFP Acknowledgments

Buyers contact multiple suppliers simultaneously. We dispatch your company brochure, specifications PDF, and price schedule within 45 minutes so buyers don't move to your competitors.

Example Reply Sent on Your Behalf:

"Dear Mr. Gupta, Thank you for considering our industrial valves for your Pune factory. Please find attached our technical catalog and price list. Our commercial team has received your specific dimensions..."

Agencies, Software & B2B Services receipt_long

Billing, GST Invoices & Payment Queries

Clients requesting duplicate tax invoices, GST reconciliation details, TDS credit confirmations, or bank wire details get exact documentation without troubling your accounting heads.

Example Reply Sent on Your Behalf:

"Dear Accounts Team, Please find attached the signed GST e-invoice #INV-24-118 along with our GSTR-1 filing acknowledgment. Our bank IFSC and account details remain unchanged..."

Scaling Indian Companies & Startups mark_email_read

Job Applications & Cold Spam Filtering

Separate valuable client correspondence from hundreds of unsolicited vendor pitches, bulk marketing newsletters, and job resumes. We categorize every item into clean folders.

Automated Sorting Rule in Action:

"Candidate resumes are moved directly to HR@ folder. Cold software sales pitches archived quietly. Only verified vendor statements and genuine client letters reach your desk."

Real Operational Difference

Your Inbox Before Sevobia vs. With Sevobia

See the tangible transformation when dedicated, trained professionals manage your customer correspondence.

Without Sevobia (Current Reality)
Costly Delays
warning
142+ Unread Emails Accumulating Important commercial quotes and vendor messages get lost underneath junk mail and newsletters.
timer_off
Missed Inquiries Over Weekends Prospects write on Saturday afternoon, receive zero response, and finalize orders with a competing supplier by Monday morning.
sentiment_dissatisfied
Angry Customers & Public Complaints Frustrated buyers post negative comments on social media when their refund or dispatch questions go unanswered for 48 hours.
bedtime
Owners Typing Emails at 11:30 PM Proprietors and company directors spend their evenings drafting basic replies instead of growing business partnerships.
Average First Response Time: 18 to 36 Hours
With Sevobia Support Desk
Peace of Mind
task_alt
Inbox Zero Every Single Evening Every legitimate incoming ticket is acknowledged, resolved, or correctly assigned before your business day ends.
label
Neatly Categorized Folders Custom color-coded tags for Sales Inquiries, GST Billing, Quality Claims, and Technical Support for effortless tracking.
forum
Polite, Rapid 45-Minute Turnaround Customers feel respected with prompt, courteous Indian English & Hindi drafts that build enduring trust.
summarize
WhatsApp Daily Digest for Management Receive a concise 6:00 PM WhatsApp message highlighting resolved tickets, pending approvals, and top buyer opportunities.
Average First Response Time: Under 45 Minutes Guaranteed
Smart Operations Comparison

Why Indian Businesses Choose Sevobia Over In-House Hiring

Managing full-time office staff for customer mail takes time, physical office space, and constant supervision. Sevobia gives you a turnkey desk with zero administrative headaches.

Operational Factor
Hiring In-House Office Clerk
Sevobia Managed Email Desk
Time to Start Replying
3 to 6 weeks (Interviews, notices, onboarding)
check_circle Live in 48 Hours
Written English & Tone Quality
Uncertain grammar, spelling mistakes, inconsistent tone
check_circle Trained Business Communicators
Leave & Absenteeism Coverage
Inbox stops when the employee is unwell or takes casual leave
check_circle 100% Backed by Shadow Staff
Supervisor & Quality Control
The business owner must read and double-check every email
check_circle Dedicated Team Lead Quality Audits
Overhead & Infrastructure
Desktop, office desk, Wi-Fi, HR compliance, PF, gratuity
check_circle Zero CapEx, Fully Handled by Sevobia
Flexible Deployments

Two Tailored Setups for Your Workflow

Choose the service structure that fits your daily email volume and process complexity.

Setup Option 01 inbox

Shared Email Inbox Pool

Best for businesses receiving steady, predictable volumes of standard inquiries that need rapid resolution without a full-time seat.

check Recommended For: 20 to 60 customer emails per day
check Turnaround Time: Under 2-hour SLA during working hours
check Scope: Order tracking, basic quote dispatches, and FAQ answers
check Billing Unit: Predictable monthly support ticket tier with zero overhead
Inquire About Shared Pool
Recommended for Scaling Brands person_check

Dedicated Email Executive

An exclusive specialist dedicated 100% solely to your organization, learning your custom ERP, CRM, and technical documentation deeply.

check Recommended For: High volume (60+ emails/day) or complex B2B discussions
check Turnaround Time: Under 30-minute rapid priority response
check Deep Integration: Logs into your Zoho CRM, Freshdesk, Shopify, or Tally
check Backup Executive: Fully trained shadow agent guarantees zero vacation downtime
Request Dedicated Executive
verified No Lock-in Contracts • 100% Confidentiality Assured

Get Your Inbox Cleaned Up. Request a Free 3-Day Inbox Audit & Sample Replies.

Share your details below. A senior customer communications specialist from Sevobia will connect with you to review your current email volume and draft 3 free sample responses for your business.

mark_email_read Full Confidentiality NDA
support_agent Live in 48 Hours
Guaranteed Call Back Within 2 Business Hours • Pan-India Service